Privacy Policy
Last Updated: December 29, 2027
WMCare-TN (“we”, “us”, “our”) operates washingmachinecaretn.in (the “Site”) to facilitate independent out-of-warranty washing machine repair bookings in Chennai. We respect your privacy and are committed to protecting personal information collected through our contact forms and services.
Information We Collect
- Contact Details: Name, phone number, email, and service address provided via booking forms.
- Service Information: Washing machine brand, model, and issue description for scheduling.
- Usage Data: IP address, browser type, and pages visited (no personally identifiable tracking).
We collect only information necessary to arrange repair visits. No financial data is processed on-site.
How We Use Information
- Arrange technician visits and provide service quotes.
- Send SMS/WhatsApp confirmations and follow-up communications.
- Improve service quality through anonymous feedback analysis.
- Comply with local service regulations in Chennai, Tamil Nadu.
Information Sharing
We do not sell, rent, or share personal data with third parties except:
- Independent technicians for service fulfillment (deleted post-completion).
- Legal authorities if required by Indian law.
- Service providers (SMS gateways) under strict confidentiality agreements.
Data Security
Information transmits via HTTPS encryption. Contact form submissions use secure server-side processing. Technicians access minimal details via temporary mobile assignment sheets.
Your Rights
- Access: Request data copy via info@washingmachinecaretn.in.
- Deletion: Remove information after 90 days or upon request (subject to service records).
- Opt-Out: Reply “STOP” to SMS or email unsubscribe links.
Cookies
This Site uses session cookies only for form functionality. No advertising or tracking cookies. Disable cookies without affecting core booking features.
Changes to Policy
Updates posted here with date change. Continued use constitutes acceptance.
Contact: info@washingmachinecaretn.in | +91 86472 77777